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Kaspa Topic Refund Policy

1. Overview: This Refund Policy outlines the conditions under which customers can return products purchased from Kaspa Topic and receive a refund.

 

 

2. Eligibility for Refunds:

  • Time Frame: Returns must be initiated within 7 days of purchase.

  • Condition of Merchandise: Items must be in their original, unused condition. Products that are damaged or altered may not be eligible for a refund.

  • Proof of Purchase: A valid receipt or proof of purchase is required.

 

 

3. Non-Refundable Items: Certain types of items may be exempt from returns, including:

  • Custom-made or personalized items.

  • Sale items or products marked as "Final Sale."

  • Digital products.

 

 

4. Process for Returns:

  • Initiating a Return: Contact our customer service team at Kaspa topic to initiate a return.

  • Shipping: Customers are responsible for return shipping costs unless the return is due to a defective product or a shipping error on our part.

  • Refund Processing: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment.

 

 

5. Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [contact email].

 

 

6. Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [contact email].

 

 

7. Amendments: Kaspa Topic reserves the right to amend this policy at any time.

 

8. Contact Us: For more information about our refund policy, please contact us at kaspatopic@gmail.com

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